Giselle-satin Ivory x WH
Product Description
These shoes are inspired by ballerinas, featuring a square toe reminiscent of pointe shoes, ribbon details, and a satin texture.
The feminine upper, accented with two buckles and a ribbon strap, is fused with a sneaker sole. The ankle ribbons are detachable, allowing you to wear the shoes with or without them.
Due to overseas production, these shoes run slightly larger than Japanese standard sizing.
※The insole in the product images only features the AKIKOAOKI logo. However, all currently sold items now have a new insole design featuring the logos of both AKIKOAOKI and Three Treasures.
◾️Care Instructions
The upper part of this product is made from very delicate materials. Due to the characteristics of the yarn and material, it is prone to snags, pulled threads, wrinkles, and pilling.
・Please be very careful as friction, sweat, or getting wet with rain can cause stains.
Also, there is a risk of color transfer, so please avoid wearing it with dark-colored items.
・To prevent discoloration, please store away from direct sunlight.
・Please consult a professional for cleaning.
Materials
Sole: Synthetic rubber
Size
Product information
[Domestic Shipping]
We will ship your order within 5 business days, excluding weekends and holidays, from the day after your order date.
For pre-order items, please refer to the shipping schedule stated on each product page.
[International Shipping]
Customs Duties and Import Taxes
South Korea, China, Hong Kong, Taiwan
DHL - Included at checkout (DDP)
United States
DHL - Charged separately upon delivery (DDU)
Other countries/regions
EMS - Charged separately upon delivery (DDU)
For orders to DDP-eligible countries, customs duties and import taxes are automatically calculated and paid at the time of purchase, so there are no additional charges upon arrival.
For orders to DDU-eligible countries, customs duties and import taxes may be separately charged by local customs. The amount varies depending on the destination country/region.
For more details, click here
[Returns & Exchanges]
Customers wishing to return or exchange a product must contact us within 7 days of receiving the product.
Please note that returns or exchanges cannot be accepted without prior notification.
After you contact us, we will inform you again about the return and exchange process.
[Returns & Exchanges Due to Our Reasons, Such as Product Defects]
While we strive for the highest quality in our products, if a product is damaged, stained, or if you receive a product different from your order, we will exchange or refund it.
Please contact us as soon as possible after receiving the product. Please understand that we cannot accept returns unless the product is defective.
In the case of a defective product, we will bear the shipping cost.
We apologize for the inconvenience, but please return the item by cash on delivery.
We will promptly process the return or exchange.
Please note that if the item is out of stock, we may not be able to exchange it and may have to cancel the order.
We will contact you in advance, so please understand.
[Returns & Exchanges Due to Customer's Convenience]
For returns and exchanges due to customer convenience, such as a difference in image, the customer will be responsible for the shipping costs.
Please return the product for return or exchange in the condition it was delivered, along with all accessories such as labels and bags.
If you purchased items as a set, please return them all together.
[Cases Where Returns & Exchanges Cannot Be Accepted]
・Products already used by the customer.
・Products damaged or stained by the customer.
・Products for which 8 days or more have passed since delivery.
・Custom-made products.
・SALE products such as outlet items or lucky bags.
・Products with "No Returns" stated in the product description.
[Return Period]
Within 7 days of product arrival.
[Return Shipping Cost]
For returns due to customer convenience, the customer will bear the cost. In the case of a defective product, we will bear the cost."
[Contact Information for Returns]
AKIKOAOKI
〒150-0046
Shuwatodo Residence 405, 2-15-5 Shoto, Shibuya-ku, Tokyo
TEL: 03-5829-6188
E-MAIL: akikoaokidesign@gmail.com
AKIKOAOKI products are measured using the measuring method described below.
Please measure your clothes laid flat and compare with the size chart of each product.
Please note that there may be a slight difference (1-2 cm) depending on the product. We appreciate your understanding.
The sizes of AKIKOAOKI shoes and their corresponding sizes are as follows.
Please refer to this as a guide when shopping.
| JP (cm) | EU | US | UK |
|---|---|---|---|
| 21 | 35 | 4 | 1.5 |
| 22 | 36 | 5 | 2.5 |
| 23 | 37 | 6 | 3.5 |
| 24 | 38 | 7 | 4.5 |
| 25 | 39 | 8 | 5.5 |
| 26 | 40 | 8.5 | 6 |
| 26.5 | 41 | 8.5 | 7 |
| 27.5 | 42 | 9.5 | 8.5 |
| 28 | 43 | 10 | 9 |
| 28.5 | 44 | 10.5 | 9.5 |